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Enterprise Strength IT

Now businesses can capitalize on enterprise-strength IT services—operations, IT infrastructure, security, and technical support—that rival those of Fortune 500 firms, all at a fraction of the cost. You gain access to IT resources you couldn’t previously afford and the ability to support all your locations with the ease of a single, premier source.
Enterprise Strength Operations
Standing behind your IT solution is the RTS operations team—a cadre of industry experts, well-versed in the latest technologies. Our Network Operations Center team keeps a constant eye on the systems that keep you running like clockwork. Our operations team works relentlessly to give you the highest levels of professional IT management, maintenance, change control, and more. Our security experts work diligently to stay a step ahead of the daily threats. And our Customer Care representatives are at the ready to answer your questions and solve your problems.

As a team, we average decades of experience in the business. And we have the know-how that comes from deploying, converting, and managing tens of thousands of seats of technology and supporting hundreds of customers—day in and day out. We can put that depth and breadth of experience to work for you.
Enterprise-Strength Security and Infrastructure Tools
When you partner with RTS, you not only get highly skilled IT people on your side, you also get all the power of the enterprise-strength management tools we’ve assembled. With our multi-tiered firewall, filtering, and data protection services, you'll rest assured that your mindSHIFT security system can go head-to-head with many Fortune 500 companies. We provide your company with a strong defense against data loss, malfunction, and hackers. And we've teamed up with first-tier security vendors to give you industrial-strength protection. Plus, to optimize the performance of your network and systems, we use the most powerful operations management tools on the market.
Enterprise-Strength Customer Care
Your company will enjoy the same level of customer care and support that major companies command. Because our support team is comprised of highly trained and certified individuals, enterprise-strength technical support is just a phone call away. In fact, many of our engineers have logged extensive hours working with Fortune 500 clients. Beyond that, we strive to answer most of your issues on your first call to our helpdesk. And our multi-tiered support structure ensures that complex issues requiring specific skills or additional time are quickly routed to the right experts for resolution.
 
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